Our Reservation Policy
At The Flower Pots Inn, we take your communicating clearly and concisely with our customers extremely seriously. You can view our Reservations Policy below.
Your reservation is carried out in real-time. By making a reservation, you agree to subscribe to our Newsletter and to the System, Reservation and Privacy Policies. You will also instantly receive a confirmation e-mail and SMS and table will be allocated but can not guaranteed. Should you wish to unsubscribe you can do so by selecting unsubscribe on the Newsletter.
For special requirements or reservations of more than 6 people please call us on 01962 771318.
Your reservation confirmation will also generate the number that is required to cancel the reservation online. You can cancel a reservation by:
NB: Cancellations should be no later than 4 hours before the reservation time.
The Pots Kitchen closes 15 minutes after the last reservation time, please see our opening hours at the footer of the website for details. We would respectfully ask that you are ready to be seated at the time of your reservation.
We reserve the right to refuse service if NHS Track and Trace or these times are not adhered to. On occasion we may need to hold you back to a later time to ensure the best possible level of service to all our customers.
Tables are allocated on the website and although we will do everything we can to seat you at a table in your preferred area , we cannot always guarantee this. Parties of 6 or more guests may be seated across two separate tables. We allow all bookings an allocated time of 2.30 hours from the time of your reservation unless stated and agreed when making your table reservation. You may be required to vacate your table beyond this time allowance.
Should you arrive more than 30 minutes after your booking time without notice, your reservation may be cancelled.
The Flower Pots Inn reserves the right to adjust or change our menus and pricing without notice and will not accept any responsibility for any loss or damage to personal belongings.
Please advise your waiter of any special dietary requirements, including intolerances and allergies. Where possible, our trained staff will advise you on alternative dishes. However, while we do our best to reduce the risk of cross-contamination in our restaurants, we CANNOT guarantee that any of our dishes are free from allergens and therefore cannot accept any liability in this respect. Customers with severe allergies are advised to assess their own level of risk and consume dishes at their own risk.
The information provided on our website and in our restaurants should NOT be considered as any form of guarantee but as a best faith effort to provide you with information on our dishes. You should use this information to help you assess your own level of risk, based on your personal circumstances, before eating any of our dishes.
The allergen information we provide is specifically related to the dishes we make at The Flower Pots Inn and in response to enquiries into special dietary requirements and our ingredients.
We look forward to seeing you! But please remember, even if it’s your first time or you’re a regular guest please ALWAYS inform us of any allergies or intolerances so we can take additional controls when serving your food and drink.
Adjustments or changes requested to any of our menus will be considered, if possible or appropriate but cannot be guaranteed.
If you have not informed us at the point of booking, please contact the restaurant on 01962 771318 to discuss your requirements with a member of our team as soon as possible.
If you have any questions about our Reservation Policy, please contact us on 01962 771735 or email on offic@theflowerpots.co.uk.
If you’d like to learn more about our business and how we protect your information, send us an email.
INN
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BEER
Mon - Sat
12.00 - 23.00
Sun
12.00 - 22.30
FOOD
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LUNCH
Mon - Thurs
12.00 - 14.30
Fri - Sun
12.00 - 16.00
DINNER
Tues - Sat
18.00 - 21.00
BREWERY
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FREE DELIVERY
Hampshire
Mon - Fri
COLLECTION
Mon - Sat
10.00 - 18.00
Sun
12.00 - 16.00
Please confirm you are age 18+